UP DISCOMs & Electricity Services – Complete Guide to PVVNL, MVVNL, DVVNL, PuVVNL & KESCO
1. Introduction to the Uttar Pradesh Power Sector
Uttar Pradesh operates one of India’s largest electricity networks under UPPCL. To ensure efficient supply across the state, UPPCL manages five major DISCOMs. This guide covers all UP DISCOMs, billing services, solar links, consumer support, and regulatory information.
2. List of Power DISCOMs in Uttar Pradesh
| DISCOM | Headquarters | Website | Service Area | 2024 Consumers | Payment |
|---|---|---|---|---|---|
| PVVNL – Paschimanchal Vidyut Vitran Nigam Limited | Meerut | pvvnl.org | Western UP (Meerut, Ghaziabad, Noida, Baghpat etc.) | ~ 7,211,531 | UPPCL Payment PVVNL Portal |
| MVVNL – Madhyanchal Vidyut Vitran Nigam Limited | Lucknow | mvvnl.in | Central UP (Lucknow, Rae Bareli, Hardoi, Sitapur etc.) | ~ 8,726,984 | MVVNL Payment UPPCL Portal |
| DVVNL – Dakshinanchal Vidyut Vitran Nigam Limited | Agra | dvvnl.org | Southern UP (Agra, Mathura, Jhansi, Etawah etc.) | Not available (2024) | DVVNL Services UPPCL Portal |
| PuVVNL – Purvanchal Vidyut Vitran Nigam Limited | Varanasi | puvvnl.in | Eastern UP (Varanasi, Ghazipur, Azamgarh etc.) | ~ 9,791,156 | PuVVNL Portal UPPCL Portal |
| KESCO – Kanpur Electricity Supply Company | Kanpur | kesco.co.in | Kanpur city | ~ 672,805 | KESCO Portal UPPCL Portal |
Note: "2024 Consumers" are approximate DISCOM-level customer counts from public reports.
3. UP Electricity Tariff Rates 2024-25
| Consumer Category | Tariff Rate (per kWh) | Fixed Charges |
|---|---|---|
| Domestic (0-200 Units) | ₹4.00 | ₹50 / Month |
| Domestic (201-400 Units) | ₹5.50 | ₹50 / Month |
| Commercial (All Units) | ₹7.00 | ₹150 / Month |
| Industrial (All Units) | ₹6.50 | ₹500 / Month |
| Agriculture / Pumping | ₹2.50 | Free / Subsidized |
4. Smart Meter & Connection Guide
UP DISCOMs are rolling out smart meters for domestic, commercial, and industrial consumers. Smart meters allow real-time consumption monitoring, prepaid/postpaid billing, tamper detection, and remote disconnection.
- Check eligibility for smart meters via your DISCOM portal.
- Online request for new connections, meter replacement, or complaints.
- Track your meter reading history and consumption trends.
5. Power Outage & Emergency Information
For scheduled or unscheduled power outages, consumers can stay updated via:
- UPPCL Outage Portal: Check Outage Status
- Call your DISCOM helpline (1912) for immediate complaints.
- Subscribe to SMS alerts for outage notifications and restoration updates.
6. New Connection & Billing Example
Consumers can apply for new electricity connections online via UPPCL portals. Typical steps include registration, document submission, and connection approval.
- Domestic Connection Application: Apply Online
- Commercial Connection Application: Follow the same portal with business documents.
- Billing Example: Domestic user consuming 350 units – ₹50 fixed charges + ₹4×200 + ₹5.5×150 = Total Bill.
7. Important Consumer Links (UPPCL Online Services)
Bill Payment & Billing Services
Complaints & Contact
- UPPCL Contact Us
- Official Helpline: 1912
8. Power DISCOMs – Annual Energy Statistics
- Annual Input Energy: ~100+ Billion Units
- Annual Energy Sold: ~85+ Billion Units
- Average Power Purchase Cost: ₹6–₹7 per unit
- AT&C Losses: 18–25%
- SAIDI: High in rural districts
- SAIFI: Higher in industrial belts
9. Consumer Base & Demographics
- Domestic consumers
- Commercial shops & offices
- Industrial units
- Agriculture pump connections
- EV charging users
- Smart meter consumers (KESCO, PVVNL)
10. Regulatory Details
Regulator: Uttar Pradesh Electricity Regulatory Commission (UPERC)
Role
- Approves tariff orders
- Regulates billing, metering & consumer rights
- Oversees DISCOM petitions and ARR
- Publishes tariff orders annually
11. Government Power Sector Schemes in India
India’s power distribution landscape is evolving through major reforms. These schemes aim to improve reliability, reduce losses, modernize infrastructure, and empower consumers through technology-driven systems.
RDSS – Revamped Distribution Sector Scheme
RDSS is a major reform program by the Ministry of Power aimed at reducing AT&C losses to 12–15% and improving the financial health of DISCOMs. The scheme includes prepaid smart metering, system metering, feeder modernization, transformer monitoring, energy accounting, and reduction of gap between ACS & ARR.
States receive funding based on performance-linked milestones. By 2025–26, over 250+ million prepaid smart meters will be installed across India.
R-APDRP – Urban Loss Reduction Programme
R-APDRP was introduced to strengthen and digitalize urban distribution systems. Core components include GIS mapping, consumer indexing, SCADA systems, feeder audit, real-time monitoring, DT metering, and urban network upgrades.
The program significantly reduced transformer failure rates and improved billing efficiency in high-density urban areas across India.
PM Surya Ghar – Rooftop Solar Subsidy Scheme
A national program encouraging households to install rooftop solar with subsidies up to ₹78,000 for 3 kW systems. Consumers get benefits such as reduced electricity bills, net metering, online application tracking, and central financial assistance.
By 2026, India targets installing 40 GW rooftop solar under this mission.
Saubhagya – Pradhan Mantri Sahaj Bijli Yojana
Saubhagya was launched to provide universal electricity access for every household. The scheme connected over 2.8 crore rural households with last-mile connections, mobile app monitoring, and village-level electrification drives.
It is one of India’s fastest large-scale electrification programs ever implemented.
IPDS – Integrated Power Development Scheme
IPDS focuses on strengthening urban distribution systems through underground cabling, substation augmentation, SCADA implementation, feeder monitoring, and reduction of technical losses.
Over 1,200+ towns across India have been upgraded under IPDS, improving reliability and reducing outages.
DDUGJY – Deen Dayal Upadhyaya Gram Jyoti Yojana
DDUGJY aims to improve rural distribution infrastructure, including feeder segregation, augmentation of HT/LT lines, rural substation upgrades, and electrification of remote regions.
The scheme has improved rural supply quality, reduced outages, and supported agricultural load.
Smart Metering Programme
Smart meters enable prepaid & postpaid billing, tamper detection, remote disconnection, and real-time consumption tracking. Under RDSS, India will deploy 250 million+ smart meters by 2027, empowering consumers with transparency and reducing DISCOM losses.
AT&C Loss Reduction Initiatives
AT&C loss reduction includes feeder metering, AB cables, smart metering, anti-theft drives, feeder monitoring, and billing efficiency improvement.
India aims to reduce losses from 20–22% to below 12% by strengthening operations, analytics, and grid digitalization.
12. Final Summary
UP has one of India's largest electricity distribution networks managed by five major DISCOMs: PVVNL, MVVNL, DVVNL, PuVVNL, and KESCO. UPPCL provides online services for billing, complaints, solar applications, and net metering.
This guide brings all essential consumer resources, energy data, regulatory info, and important links in one place.
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